I haven't played wizard101 for a while. I came back on to look for the mount have called Frontier Dragon, I have looked everywhere on all my characters is gone. Is there a way anyone from Kingisle can help me retrieve my mount.
Something you can do if you're sure you still have it is purchase a backpack butler, which is sold in the furniture and housing shop in the shopping district. Put it in your house, and by clicking it it will tell you every item you have on your account currently. If you don't see your mount from there, then I would email support and let them know you misplaced it and see what they can do for you. Best of luck!