Welcome to the Wizard101 Message Boards

Player Guide
Fansites
News
Game Updates
Help
Follow important game updates on Twitter @Wizard101 and @KI_Alerts, and Facebook!

For all account questions and concerns, contact Customer Support.

By posting on the Wizard101 Message Boards you agree to the Code of Conduct.
 Search  Updated Topics  Hottest Topics  Rules

Permanent Mount

AuthorMessage
Survivor
Nov 21, 2020
1
I purchased a permanent mount from the store and not a rental.

The next day I logged in the game and the mount is not there. When I go outside the room I expected to be automatically on the mount. I cannot find anything in the help or FAQS on how to call the mount.

Any help is appreciated.
Administrator
rmb1101 on Nov 23, 2020 wrote:
I purchased a permanent mount from the store and not a rental.

The next day I logged in the game and the mount is not there. When I go outside the room I expected to be automatically on the mount. I cannot find anything in the help or FAQS on how to call the mount.

Any help is appreciated.
Hi rmb1101! Please contact our support team and we'll be happy to help track down your mount: https://www.wizard101.com/CustomerSupport/game