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temporary mount expiring on teleport

AuthorMessage
Survivor
Aug 29, 2014
17
Yesterday I finally used the chromaticat 90 day mount.
When I used a castle teleporter to teleport to a different castle, it was no longer mounted and not in my backpack.
The notification icon on the left stated it had expired.
I don't remember if it was this account or my other account so I am posting on this account.

This morning I used a 7 day temporary bronto mount on my other account. I then used the castle teleporter to port to another castle, and received the same issue and notification.

Administrator
CaitSith99 on Nov 5, 2020 wrote:
Yesterday I finally used the chromaticat 90 day mount.
When I used a castle teleporter to teleport to a different castle, it was no longer mounted and not in my backpack.
The notification icon on the left stated it had expired.
I don't remember if it was this account or my other account so I am posting on this account.

This morning I used a 7 day temporary bronto mount on my other account. I then used the castle teleporter to port to another castle, and received the same issue and notification.
Please contact our support team and they'll be able to look into your accounts to help you get this sorted out: https://www.wizard101.com/CustomerSupport/game