The last few times I went to my house, I tried to go inside but it wouldn't let me, some other people came and they couldn't get in either. and its not my computer because i've tried it on different ones, please help!
I think they shut off the houses for a bit a short while back. I had the same issue a couple days ago but then was able to get in. Hopefully you are able to access now. If not, put in a ticket.