"Unable to launch game. Please download and run the Wiz101 installer again" I keep doing this. I even Did a check disk that took over 2 hours to run. I heard of other players getting dropped from the game many times. Goolge did run a check here and had wiz on banned list for one day. Thi sis what i had and can't play or install the game now.
Our support team can help you but you need to contact us by sending an email to support@wizard101.com - when you contact support, please ensure that you give us: ->the account name ->the character name ->as much information about what you encountered as you can, including error messages or screenshots
NEVER send us: ->your password ->your full credit card information
The more information you give up front, the faster your issue can be resolved.
