My daughter has recently turned 13 so shouldn't the filter chat now be turned off? The parental email account got canceled and the password has gotten lost, but my daughter wants to be able to free chat.
We do not store information about players under the age of 13. Due to COPPA regulations, we could not recognize that players turn 13 since that information cannot be kept.
You can enable the chat through Parental Controls. For instructions, follow this link: