Welcome to the Wizard101 Message Boards


Player Guide
Fansites
News
Game Updates
Help

Follow important game updates on Twitter @Wizard101 and @KI_Alerts, and Facebook!

For all account questions and concerns, contact Customer Support.

By posting on the Wizard101 Message Boards you agree to the Code of Conduct.

OS X Yosemite for Mac

AuthorMessage
Survivor
Apr 04, 2009
13
I upgraded my operating system to OS X Yosemite. Since then I have been receiving the following issue when attempting to login.

Initialization Failure

CrossOver is unable to initialize a critical component.

Failed to import cxutils module into Python. See console for errors.

The program will now exit.

Any and all help would be greatly appreciated!

Administrator
Hello,

A player in another thread was having a similar issue and posted their solution here.

https://www.wizard101.com/forum/halstons-laboratory/yosemite-issue-8ad6a41648f404dc01491bd17f4e0365

If you need additional assistance, please send an email to support@wizard101.com.


community@wizard101.com
Survivor
Apr 04, 2009
13
Thank you professor. I was having the same issue. Once the panic subsided, I deleted the game and reinstalled from the website. All was right with the world at that point. However, I must agree with the other poster that it would be nice to know that I can accept the information provided by the game on good faith. If I log in and the program tells me everything is up to date, I'd like to rely on that information in the future.

Otherwise great game as usual!