So I've been stuck in a certain quest on my balance wizard which is in Azteca and I've contacted W101 customer support about 3 times now it going to be about to weeks and I have not gotten a reply. And since i'm not able to quest I do not know what to do since I've gotten all my wizards to warlord and on leaderboards and now that this was the wiz I was planning on leveling up and spending most of my time on this game it seems i'm unable to do that now due to quest glitch and I guess on planning on quitting the game since there's nothing else for me to do now I was really hoping that customer support would be able to fix this issue since they've been able to resolve my past issues very quickly but I think its time to move on now since this issue couldn't be solved.
If you successfully sent an email to that address you will have gotten an automatic reply with a ticket number. Do you have a ticket number that can be investigated?
There aren't any support tickets currently open that are associated with your game account or the email address attached to your account.
In order to investigate further, I need to know the email address you used to contact support.
But you cannot post your email address on the message boards, so I will need you to send that information privately by email to community@wizard101.com.
