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Game won't patch so I can't play.

AuthorMessage
Survivor
May 30, 2010
1
Trying to load the game but it won't patch, second day now and it happened last week starting on Sunday too.
It gets to the point of
File Progress Patching: .../Axteca-AZ_ZOO_Aocalo.wad
and quits. I can let it hang at this point for hours and it won't patch.

Just recently bought a subscription after playing for about a year, sorry I did.
The bugs and problems are becoming very much like the Zynga games, and I quit playing those because of the problems.
I hope you don't plan on taking your company and games the direction of Zynga.

Previously (about two weeks earlier) I was having connection problems and couldn't get into areas that I had
always been able to get into. Sent a problem ticket in for that also.
Getting tired of sending problem tickets!

Administrator
If you are having trouble logging in it might be because your Firewall could be blocking access to Wizard101 or the ports that it is trying to communicate through. Please make sure that Wizard101 is on your Firewall's exceptions list (this allows it to access the internet). If you're unsure how to allow access, check out the knowledge base article(s):

Answer Title: Solution 107
Answer Link: http://kingsisle.custhelp.com/cgi-bin/kingsisle.cfg/php/enduser/std_adp.php?p_faqid=107&p_created=1213727887

Answer Title: Unable to Connect to Server Error with Norton Internet Security Firewall
Answer Link: http://kingsisle.custhelp.com/cgi-bin/kingsisle.cfg/php/enduser/std_adp.php?p_faqid=140&p_created=1215629566

Answer Title: Unable to Connect to Server Error with Norton 360 Firewall
Answer Link: http://kingsisle.custhelp.com/cgi-bin/kingsisle.cfg/php/enduser/std_adp.php?p_faqid=190&p_created=1227123281

Answer Title: Unable to Connect to Server Error with McAfee Firewall
Answer Link: http://kingsisle.custhelp.com/cgi-bin/kingsisle.cfg/php/enduser/std_adp.php?p_faqid=162&p_created=1216844250

**** Defender Pro 5-in-1 Antivirus does not allow for Wizard 101 to be played at all.
**** PeerBock service does not allow for Wizard101 to be played at all.


community@wizard101.com
Geographer
Feb 19, 2010
935
First thing is check your internet connection by doing a connection test. If everything is good then you may need tech assist.